-Currently we are only able to ship within Canada.
FREE SHIPPING is based on order subtotal of $99 CAD or more (after discounts and before taxes)
-Orders under $99CAD are shipped standard for $11.99
-Orders are prepared within 3 to 5 business days from time of order. During sale events, this may be longer due to higher volume of orders to process.
-Rural addresses and locations outside Ontario may have longer transit times.
-Orders are prepared on business days 10am-4pm Mon, to Fri.. We DO NOT process orders on weekends or provincial/national holidays or on our holidays.
-Please double check your full delivery address before placing order (include street type: Ave. Court St. Cres. etc and any unit # and postal code) as shipping labels are prepared with this exact information. The request of an email at time of ordering is so we can send you a tracking number or contact you regarding your order.
-When your package has been shipped, you will be notified by email with your tracking number. Note that once a package has been handed to our delivery partner, we have no control over any delays through them.
-We use Canada Post and UPS as delivery partners.
Thank you for understanding.