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Refunds & Exchanges

Refunds & Exchanges:

Due to the nature of our personal care goods and beauty products, we do not offer refunds or exchanges once an order is placed. Please check and review your cart before checking out. Inspect your order and if you receive a defective or incorrect item, contact us immediately at customerservice@inthebeautylab.com for assistance.

*Exceptions may be applied for manufacturer defects or error on our part and will be looked at by individual circumstance. Used items, sale items, and gift cards are non-returnable. Please reach out directly to us at customerservice@inthebeautylab.com so we may review your questions or concerns.