Our online store is open 24hrs/day for your shopping pleasure. Any questions or help required? Email Us Please allow up to 2 business days for email replies.Office Hours of Operation Monday - Thursday 9:00am - 5:00pm EST Fridays 9am -1pm EST (except National Holidays)
We are only able to ship Canada wide at this time. Packages are shipped from our location (Ottawa, Ontario) Monday to Thursday 9-5pm EST & Friday's until Noon EST (except National Holidays)
Shipping labels are created from the information entered during checkout. We ship with Canada Post Express Post. Once orders have been entered into their system, you will receive a tracking number. We do not have control over courier delays or delivery times, weather or holiday delays.
Most orders begin processing within 2 business days
FREE OTTAWA DOWNTOWN or KANATA PICKUP - Choose local pickup at check out. Packages are often ready within 2 business days, some exceptions apply. A follow-up email will let you know your order is ready we can arrange the pick-up time with you.
Check your order upon receipt. Reach out to us within 24hrs via email should there be any concerns so that we can begin to find the best solution. As a small business, we are unable to provide refunds at this time.